Shipment Tracking

Where is my order?

Enter your tracking ID and the last 4 digits of the phone number on your account.

Signed in? See every order in your account.

The journey of your goods

By sea, door to door usually takes about 2 months. We'll let you know as your order moves through each stage.

  1. Order confirmed

    Your quote is accepted and your deposit received.

  2. Bought from supplier

    We've paid the supplier and they're preparing your goods.

  3. Received at China warehouse

    Your goods are checked, weighed and measured.

  4. Departed China

    Loaded onto the container and on the way.

  5. Arrived in Ghana

    The container has reached port.

  6. Cleared customs

    Duties are paid and goods released to our warehouse.

  7. Ready for pickup or out for delivery

    Collect from us, or we deliver to your region.

  8. Delivered

    Goods handed over to you.